Patient Rights and Responsibilities
We are committed to ensuring that every patient is treated with respect, dignity, and compassion.
Rights
- ✔ Receive treatment that is best available without prejudice.
- ✔ Be treated respectfully and with dignity, along with your relatives/friends.
- ✔ Know the rules and regulations of the hospital.
- ✔ Be accompanied by family/friends during visits.
- ✔ Ensure privacy and confidentiality during treatment.
- ✔ Access medical records and all treatment information.
- ✔ Refuse treatment or care without affecting medical services.
- ✔ Opt out of any clinical research without penalty.
- ✔ Be informed of the consequences of clinical research.
- ✔ Ask questions and participate in treatment decisions.
- ✔ Receive proper assessment and management of pain.
- ✔ Know the names/qualifications of healthcare staff.
- ✔ Be informed about available treatment options for your condition.
- ✔ Request transfer to another hospital for unavailable services.
- ✔ Receive hospital bills/accounts and payment receipts.
- ✔ Register complaints about medical care to the appropriate authority.
Responsibilities
- ✔ Provide accurate information about your health history.
- ✔ Follow the treatment plan and communicate any concerns.
- ✔ Present your medical records during each visit.
- ✔ Express any unwillingness to comply with the treatment plan, understanding the consequences.
- ✔ Attend all scheduled appointments and follow hospital policies.
- ✔ Be respectful and considerate to staff and others in the hospital.
- ✔ Request receipts for all payments made.
- ✔ Avoid offering gifts to hospital staff.